National Patient Survey 2025 - Ottershaw Surgery scores 100%!

New Ottershaw Surgery has achieved 100% 'Good' score for overall experience in the latest National Patient Survey. This was the 1st highest score in Surrey and England.

Dr Christopher Turner, Senior Partner, commented ‘We were delighted to be rated so highly in the GP Patient Survey 2025. We strive to provide the best care for our patients and have dedicated staff who really go the extra mile. Some of our staff have worked for us for more than 20 years and our patients and staff really value the continuity of care we provide. Our ethos is to maintain the traditional village GP surgery feel even as we have a growing local population and for patients to be able to make GP face to face appointments without barriers. There is never enough capacity to manage the growing demand but we aim to get the balance right and patients can prebook appointments if their problem is not urgent for the day.’

The results from the survey can be found here.

Published on 24 July 2025